Warranty Information

We stand behind the quality of our products. This warranty outlines our commitment to you and the coverage provided for your purchase.

MODAWAVES provides a limited warranty that covers manufacturing defects in materials or workmanship under normal use. This warranty is intended to ensure product quality and customer satisfaction when products are used as intended.

The warranty period begins on the date of delivery and applies for a reasonable duration based on product type and usage conditions. Warranty coverage applies only within the specified period and does not extend beyond normal product lifespan.

This warranty covers defects that occur due to manufacturing issues, including but not limited to:

  • Structural defects
  • Hardware malfunctions under normal use
  • Material flaws present at the time of delivery

This warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, accidents, or improper care
  • Cosmetic changes due to regular use
  • Unauthorized repairs or modifications
  • Damage caused by water, chemicals, or excessive force

To submit a warranty claim, please contact our customer support team and provide your order number, a description of the issue, and clear photos showing the defect. Our team will review your request and respond with next steps.

Valid proof of purchase is required for all warranty claims. This may include your order confirmation email or purchase receipt issued by MODAWAVES.

If a warranty claim is approved, MODAWAVES may offer a replacement, repair, or alternative resolution at our discretion. The specific solution will depend on product availability and the nature of the issue.

This warranty is non-transferable and applies only to the original purchaser. MODAWAVES shall not be liable for indirect, incidental, or consequential damages arising from product use, to the extent permitted by law.

MODAWAVES reserves the right to update or modify warranty terms at any time without prior notice. Changes will apply to future purchases and will not affect previously approved warranty claims.

If you have any questions regarding warranty coverage or claims, please contact us:

MODAWAVES

Email: support@modawaves.shop

Phone: +1 (225) 240-2201

Address: 911 Stevenson St, Lafayette, LA 70501, USA

Customer Support: Available 24/7